I made some buttons for us to wear . . . just because . . . . I like buttons! And that pronouncement comes from a committed Airstreamer! Forest River makes an astounding variety of travel trailers, 5th wheelers, motor homes and other recreational vehicles. Beginning in 1996 under the leadership of Peter Liegl, the company is now one of the largest RV manufacturers in the nation. Having attended the International Forest River Owner’s Group (F.R.O.G.) rally this past week, I can tell you that the service commitment of the company is as exceptional as the size of the company. Gee – I wonder if customer service and company success are correspondingly related?
I started out as a totally neutral rally observer (after all, I own an Airstream!), but I soon jumped on the Forest River bandwagon as I witnessed their enthusiasm to serve the 500 product owners present. In fact, Pete Liegl himself attended demanding that his company set a new standard for RV service. Held at the Elkhart County Fairgrounds, in the middle of the RV industry and close to Forest River headquarters and manufacturing plants, the rally began with the standard goodie bag full of information and an agenda. The Fairgrounds was simultaneously hosting 4 large rallies, and every part of the grounds was groomed and polished and ready to be used for our convenience. Here is a brief sample of the outings, tours, seminars and other activities planned for us. Seminars: Towing Fundamentals by Blue Ox Traveling with your dog by U Dog U Why Didn’t I Think of That? by Ken Murphy Weight Distribution for Travel Trailers by Blue Ox Fire Safety, Survival and Equipment by “Mac the Fire Guy” Controlling Odor in your Holding Tanks by G&L RV Specialties Shirt Decorating Hands-On Class by Barb’s Iron-On Designs Basic Concepts of Windshield Chip Repair by S&L Enterprises Improve Engine Performance and Save Fuel by M& B Enterprises How to Care for Your Fan-Tastic Vent Products by Fan-Tastic Vent How to Care for Your Atwood Mobile Products by Atwood Mobile Illness, Accident, and Emergency Medical Transportation by SkyMed How to Clean and Care for your RV With Waterless Products by S&L Enterprises
I've got to mention the food! First Night's Dinner Menu Farmer's Cheese and Crackers Presentation Mesclun of Baby Greens Salad USDA Choice Ribeye Steak Savory Wild & Brown Rice Green Beans Almandine Baker's Choice Rolls Lemon Cream Cake Premium Beverage Cart On other nights we enjoyed: Roasted & shaved Beef, mashed potatoes with gravy, garden salad, glazed carrots, rolls and butter and cookies Part-A-Pit Chicken, baked ham, broccoli/raisin salad, coleslaw, green bean casserole, "pit-tatoes" "decadent brownies" Pork Chop, BBQ Beef Brisket, garden salad, applesauce, green beans, corn on the cob, baked potatoes, rolls/butter, cake Every morning we were served a full- buffet breakfast -- enough to fuel the entire day until meeting back for supper! Here are a few more pictures to round out today's post!
2 Comments
3/11/2013 05:42:00 am
I don't know how I managed not to find this, but thanks for such a great write-up from last year's FROG Rally! This year's FROG Rally will return to the Elkhart County Fairgrounds from August 4-10. We hope to see as many Forest River owners as possible!
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7/15/2013 09:09:09 pm
A very peculiar short form for this group I would say. Anyway their actions are not peculiar though. They were very dedicated from the beginning of this 3 year journey to what they have turned out to be now. This is a great achievement earned by the FROG.
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October 2021
We don’t go camping any more . . . we go ‘streamin’ ! The “SIlvermine and His” is our 2018 25' Airstream Serenity with Salsa interior and front twin beds., and ‘streamin’ is the name we use to describe our adventures. Stream along as we document everything from weekend trips to longer summer excursions and full-blown vacations. You know what they say: if you’re not in an Airstream – you’re just camping!
Tom & Ella Brown |