I made some buttons for us to wear . . . just because . . . . I like buttons!
And that pronouncement comes from
a committed Airstreamer!
Forest River makes an astounding variety of travel trailers, 5th wheelers, motor homes and other recreational vehicles. Beginning in 1996 under the leadership of Peter Liegl, the company is now one of the largest RV manufacturers in the nation. Having attended the International Forest River Owner’s Group (F.R.O.G.) rally this past week, I can tell you that the service commitment of the company is as exceptional as the size of the company.
Gee – I wonder if customer service and company success are correspondingly related?
I started out as a totally neutral rally observer (after all, I own an Airstream!), but I soon jumped on the Forest River bandwagon as I witnessed their enthusiasm to serve the 500 product owners present. In fact, Pete Liegl himself attended demanding that his company set a new standard for RV service.
Held at the Elkhart County Fairgrounds, in the middle of the RV industry and close to Forest River headquarters and manufacturing plants, the rally began with the standard goodie bag full of information and an agenda. The Fairgrounds was simultaneously hosting 4 large rallies, and every part of the grounds was groomed and polished and ready to be used for our convenience.
Here is a brief sample of the outings, tours, seminars and other activities planned for us.
Towing Fundamentals by Blue Ox
Traveling with your dog by U Dog U
Why Didn’t I Think of That? by Ken Murphy
Weight Distribution for Travel Trailers by Blue Ox
Fire Safety, Survival and Equipment by “Mac the Fire Guy”
Controlling Odor in your Holding Tanks by G&L RV Specialties
Shirt Decorating Hands-On Class by Barb’s Iron-On Designs
Basic Concepts of Windshield Chip Repair by S&L Enterprises
Improve Engine Performance and Save Fuel by M& B Enterprises
How to Care for Your Fan-Tastic Vent Products by Fan-Tastic Vent
How to Care for Your Atwood Mobile Products by Atwood Mobile
Illness, Accident, and Emergency Medical Transportation by SkyMed
How to Clean and Care for your RV With Waterless Products by S&L Enterprises
I've got to mention the food!
First Night's Dinner Menu
Farmer's Cheese and Crackers Presentation
Mesclun of Baby Greens Salad
USDA Choice Ribeye Steak
Savory Wild & Brown Rice
Green Beans Almandine
Baker's Choice Rolls
Lemon Cream Cake
Premium Beverage Cart
On other nights we enjoyed:
Roasted & shaved Beef, mashed potatoes with gravy, garden salad, glazed carrots, rolls and butter and cookies
Part-A-Pit Chicken, baked ham, broccoli/raisin salad, coleslaw, green bean casserole, "pit-tatoes" "decadent brownies"
Pork Chop, BBQ Beef Brisket, garden salad, applesauce, green beans, corn on the cob, baked potatoes, rolls/butter, cake
Every morning we were served a full- buffet breakfast -- enough to fuel the entire day until meeting back for supper!
Here are a few more pictures to round out today's post!
We don’t go camping any more . . . we go ‘streamin’ ! The “SIlvermine and His” is our 2016 23' Airstream, and ‘streamin’ is the name we use to describe our adventures. Stream along as we document everything from weekend trips to longer summer excursions and full-blown vacations. You know what they say: if you’re not in an Airstream – you’re just camping!
Tom & Ella Brown